ridge pot person part

Went out with my cousin and my husband to this awesome hot pot restaurant. Great selections for broth (my favorite in the Garlic Miso), and several types of protein to choose from in regular or large sizes. Preferably regular as they give a good portion. Vegetables are automatically given along with your choice of rice, mixed rice, or noodles. Also has starters like Edamame, takoyaki, etc to name a few. Overall, really enjoyed the experience, would love to come here again!

Awesome chill hot pot spot. Broth was not overly strong and I didn’t leave feeling like I overate or the hotpot stench that one might typically get. The induction stove was quick and reactive. The beef rib eye was tasty and well marbled. We also got the A5 Wagyu and it was noticeable fattier and tastier though I’d still prefer it seared. As a hot pot newbie, I’d come back again for sure for the calmer and quieter vibes, individually portioned food, and very quick service.

One Pot Shabu Shabu delivers bang for your buck. Each person gets to pick an entree and their broth base. Each entree comes with a set of assorted vegetables. Each entree is also served with house made goma (sesame) and ponzu (citrus based soy sauce) sauce. Each entree comes in three different sizes- regular, large, and sumo. The bigger the size, the more meat you get. My friend and I ordered a large Angus prime ribeye entree and a lamb shoulder entree. For our broth base, we picked house special (organic soy milk and miso) and spicy kimchi. Both the broth bases were really good. The ponzu sauce was pretty good, too. The assorted vegetables were fresh and included a wide variety - corn, carrots, broccoli, noodles, tofu, mushrooms, pumpkin. The food was delicious, but I wish the staff was a bit more attentive. There were 2 instances when we needed more water in our broth, but we had to wait a few minutes to get that taken care of. Overall, it was a good dining experience.

The food is mediocre, and the serving pot is somewhat small. For the broth, we got house special and kimchi. The house special turned out burnt, affecting the flavor. For the entree, we got Kobe and lamb shoulder. The Kobe beef was flavorful but the lamb shoulder turned out dry due to the lean meat. As for the Sake, it was decent but lacked a distinctive flavor, tasting like water

We had a party of 5 people but one need to go to the bank. The restaurant was empty. They seat us down but after they knew that one person was not there, they asked us 4 people to go out and wait until all people there. We try to explain that we know what missing person wants and can make the order for him right away. The server still insist that we all have to go out and wait until all the people in our party here. We all just left the empty restaurant. We did not mad at the server but just feel bad for her that have to follow the manager or restaurant rule like black and white. The restaurant business is all about customer service. The server might not have common sense but the management should have to run a restaurant. We think that restaurant should have a warm welcome atmosphere not a battle field that we have to follow the rule. We will never go back and try the food. It is unfair for the back kitchen that work very hard to make the food look very delicious on the website but if the front of the restaurant can not sell. It is just sad.

Had one of the worst experiences here. Server presented me with a POS machine for payment. It was quite difficult to customize tip esp. when server refused to let you hold the POS. As a result I put a lesser amount than I intended. Server then passive-aggressively asked for 20 dollar bill. The service was def below avg and it’s hard to get any attention. Food is pretty mediocre as well.

We went around 3:45 in the afternoon so it was slow. Only us and two other groups. We liked the food. Beef tasted good and veggies were fresh. I'd say food is 4/5. It was not busy at all and we were not treated with respect and no service at all. We are definitely not coming back and if you can, avoid this place at all costs. There are other places where you can get good food and respect. The waitress was so impatient and rude. She decided to “upgrade” our entree and couldn’t even explain what she meant by upgrading when we asked. I waited from 4:03 to 4:38 until they noticed I needed a refill of my water. Same for broth. As you can tell from the pic, our pots ran out of broth before we finished our food. But no one was there to serve at all. We said “Thank you” every time they brought us our food but all waitresses just ignored us every single time. They had an issue with their pads when we were trying to check out. The guy didn't even let us know there was an issue and just left us waiting. My friend said he would leave cash tip instead and he was simply not paying attention and thought we were trying to leave without tipping. Honestly I think they didn't deserve any tips.